Privacy Policy for the Santa Rosa Tool Library
Effective Date: 06/10/2025
Introduction
The Santa Rosa Tool Library ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share information of our registered borrowers in accordance with applicable California laws, including the California Consumer Privacy Act (CCPA). Please note that we do not collect sensitive personal data such as birthdates or photo ID images; verification is conducted visually during registration.
1. Information We Collect
We only collect the following information from you when you register as a borrower:
Personal Identification Information: Name, address, email address, phone number.
Borrowing History: Records of tools borrowed and returned.
Payment Information: If applicable, payment details for late fees or donations.
Visual Verification: During registration, we visually verify your identity; we do not collect or store images or copies of photo ID or birth certificates.
2. How We Use Your Information
We use the information we collect for the following purposes:
To create and manage your borrower account.
To process tool checkouts, returns, and renewals.
To communicate with you about your account, tools, or library updates.
To enforce our policies and prevent fraudulent or unauthorized activity.
To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors who assist with payment processing, IT support, or other operational functions.
Legal Requirements: If required by law or legal process.
Protection of Rights: To enforce our policies or protect the rights, safety, or property of the library or others.
4. Children’s Policy
We serve only individuals aged 18 and older and do not knowingly collect personal information from children under 18. If we become aware of any such data, we will delete it promptly.
5. Your Rights Under California Law
As a California resident, you have the following rights regarding your personal information:
The right to request access to the personal information we hold about you.
The right to request the deletion of your personal information.
The right to know what categories of personal information we have collected, disclosed, or sold.
The right to opt out of the sale of your personal information (note: we do not sell personal information).
6. How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: fixit@borrowtools.org
Phone (707)229-3949
Mail: 642 5th St, Santa Rosa, CA. 95404
We will verify your identity through the information you provide and respond within the timeframes required by law.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Santa Rosa Tool Library
642 5th St, Santa Rosa, CA. 95404
Email: fixit@borrowtools.org
Phone: 707-229-3949